Two words. Loads of power.

Thank you. Using the words doesn’t cost you anything, nor does it appear to do as much for you as not using those two words. Stay with me.

SCENARIO A

You extend a hand to someone, regardless of where it is on the scale of extreme. opening a door to jumping on a plane at a moment’s notice to be with a friend in need. The person on the receiving end, thanks you and you both move on with your day. Chances are you are likely not going to think about the incident again. Depending on how extreme the gesture was, you may respond with, “my pleasure, I know you’d do the same. Honest, I’m happy to help.”

SCENARIO B

You extend a hand to someone, regardless of where it is on the scale of extreme. opening a door to jumping on a plane at a moment’s notice to be with a friend in need. The person on the receiving end simply takes the gesture and runs the other way. Chances are you are likely going to record that situation into your memory, reflect on it from time to time and make a point not to make an effort for that individual again. Depending on how extreme the gesture was, you may respond with, “I hope my gesture was helpful in some way… ” in an effort to give that person an opportunity to say thank you.

WHY?

Common courtesy demands it, but more than that, recognizing and appreciating someone’s efforts no matter how small, will:

1. Ensure the person who gave of themselves isn’t adverse to doing it again.

2. Will leave a favorable impression with the giver and should you (or an opportunity for you) come up in one of their future conversations, you’re likely to be referred if you made the effort to say thank you.

3. Being grateful is an attitude that contributes to keeping you on a more healthy and optimistic path.

4. Silent thanks isn’t any good to anyone.

5. People want and need to be acknowledged.

6. Great leaders make other people feel important and appreciated.

On twitter, it’s as basic as acknowledging an @reply message or a RT. On a blog – a timely response to a post. It doesn’t take much to do, but it can cost you much if you don’t.