Comments on: Smart Social Brands! http://www.shannonboudjema.com/social-media/smart-social-brands/ Social technology and how it defines people, marketing and business Thu, 10 Jun 2010 17:30:04 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: Natalie Michelson http://www.shannonboudjema.com/social-media/smart-social-brands/#comment-22 Natalie Michelson Thu, 17 Sep 2009 18:05:12 +0000 http://www.shannonboudjema.com/?p=861#comment-22 There are some really great points in this post and I'm really excited about how new social media and tools are helping businesses find their customers. The ones that seem to be doing it right (Starbucks, Blenz and Molson and many others) find complaints on Twitter and other social media and address them instantly. Additionally, and another really cool thing I've noticed, is that brands and business people are pulling new customers in through the value of the information and links they are providing on sites like Twitter and following up this info with answers to questions. Really exciting! There are some really great points in this post and I’m really excited about how new social media and tools are helping businesses find their customers. The ones that seem to be doing it right (Starbucks, Blenz and Molson and many others) find complaints on Twitter and other social media and address them instantly. Additionally, and another really cool thing I’ve noticed, is that brands and business people are pulling new customers in through the value of the information and links they are providing on sites like Twitter and following up this info with answers to questions. Really exciting!

]]> By: Shannon http://www.shannonboudjema.com/social-media/smart-social-brands/#comment-21 Shannon Thu, 06 Aug 2009 05:00:10 +0000 http://www.shannonboudjema.com/?p=861#comment-21 Hmmm - wonder if that sentence is too long to be the title of my book? HAH! Looking forward to reading your blog... home runs all round, I'm sure! Hmmm – wonder if that sentence is too long to be the title of my book? HAH! Looking forward to reading your blog… home runs all round, I’m sure!

]]> By: Keith Burtis http://www.shannonboudjema.com/social-media/smart-social-brands/#comment-20 Keith Burtis Thu, 06 Aug 2009 03:40:29 +0000 http://www.shannonboudjema.com/?p=861#comment-20 Shannon this sentence - "Brands who want to engage with us socially need to meet us on our terms, put their sales message on the back burner and give us a reason to want to interact with their branded site. It can’t just be about their brand and their product." says it all! As much as I think the engagementDB is lacking in proof of facts, your article was spot on! -Keith Shannon this sentence – “Brands who want to engage with us socially need to meet us on our terms, put their sales message on the back burner and give us a reason to want to interact with their branded site. It can’t just be about their brand and their product.” says it all!

As much as I think the engagementDB is lacking in proof of facts, your article was spot on!
-Keith

]]>