It's not the one size fits all solution. Social Media can't fix your lousy product, your bad network that consistently drops my calls, nor can it fix the absolutely wretched customer service your company insists on spewing out. You should know that I am currently breaking my 24hr rule. The rule that says, "when made upset, ...
Tag Archive: Customer Service
Cop an attitude… please!
Real success comes from embracing the attitude that produces a behaviour. This assumes that how you do anything is how you do everything. The same applies when it comes to being socially inclined. A Social Media (SoMe) attitude here, means we’ll see ...
Paying for Customer Service with a credit card?
I initially wanted to title this post - Does Microsoft Hate Small Biz? I decided against it but still feel the question needs to be asked. Pop quiz hotshot - You purchase a laptop operating with Vista and of course comes complete with Microsoft software.... you run into technical difficulties with the software and reach out to Microsoft for ...
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