I think I understand the difference between Online Marketing and Social Media… or as someone recently pointed out to me… not Social Media… but Word of Mouth (WOM). I guess we’re finally starting to enforce some nomenclature

Online Marketing which takes traditional marketing but makes it web ready evokes this reaction:

Social Media … or as it’s now being referred to, WOM evokes this reaction:

The difference? One broadcasts, manipulates and parades as butter when we all know it’s a version of. One uses humans, social tools to facilitate and enable… think; community managers, brand evangelists or better yet the public who fall in love with your brand – brand fanatics. Truly – there are people out there with a gift for building, nurturing and growing a community! We’re not saying throw everything else out… we’re saying that if something’s worth doing, it’s worth doing right! And getting WOM right as part of your marketing plan is ridiculously powerful.

I remember asking several people who appeared amazing-at-life a few questions including: If you could talk to yourself at 20 yrs of age, what would you say? – one response still rings true: “Buy your weaknesses, sell your strengths!”

If you’re looking to hire some really great and truly social types who absolutely get WOM. You want to chat to Barry Furby of Fresh Resources.