So you have a product or service that you are selling... and you see an opportunity for cross selling or up selling or migrating you customer with some value adds. Are your bells and whistles adding value to your customer or are they pissing them off? Let's take an example like... lemme think, oh, how ...
Tag Archive: microsoft
Paying for Customer Service with a credit card?
I initially wanted to title this post - Does Microsoft Hate Small Biz? I decided against it but still feel the question needs to be asked. Pop quiz hotshot - You purchase a laptop operating with Vista and of course comes complete with Microsoft software.... you run into technical difficulties with the software and reach out to Microsoft for ...
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